Detail Cantuman Kembali
Service management : mewujudkan layanan prima
Fandy Tjiptono
Tjiptono, Fandy - Personal Name
338.47 Tji s
9789792905030
338.47
Buku
Indonesia
Andi Yogyakarta
2008
Yogyakarta
233 Hal. ; il. ; 26 cm.
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