Detail Cantuman Kembali
Service marketing : integrating customer focus across the firm
- Bagikan:
Valarie A. Zeithaml., Mary Jo Bitner., Dwayne D. Gremler
Bitner, Mary Jo - Personal Name
Gremler, Dwayne D. - Personal Name
Zeithml, Valarie A. - Personal Name
Gremler, Dwayne D. - Personal Name
Zeithml, Valarie A. - Personal Name
ed.6
658.81 Zei s
978-007-108696-7
658.81
Buku
English
MC GRAW HILL
2013
New York
xxvii, 642 hlm.; il.: 26 cm.
LOADING LIST...
LOADING LIST...